Terms of Business
1. General Overview & Services
This website provides digital and physical organizational tools, systems, and guidance designed for business continuity, personal continuity, and handover planning (including ledgers, systems, and related resources).
2. Educational & Practical Guidance Notice
All materials, ledgers, templates, and guidance provided on this website or within my products are for informational and practical organizational purposes only.
They do not constitute formal legal, financial, tax, or regulatory advice.
You are advised to consult with a qualified professional (such as a solicitor, accountant, or financial advisor) for specific legal or financial affairs.
3. Orders, Pricing & Payment
Pricing: All prices displayed on our website are in GBP (£) unless otherwise stated. We reserve the right to update pricing at any time prior to order confirmation.
Payment: Payments must be made in full at the time of purchase via my authorized payment gateways.
Order Acceptance: I reserve the right to refuse or cancel any order if fraud, unauthorized transaction, or an error in product details/pricing is suspected.
4. Digital Products & Delivery
Digital Downloads: Access to digital products, files, or online access links will be delivered electronically to the email address provided at checkout immediately or shortly after payment confirmation.
Physical Products: Physical items (such as physical ledgers or systems) will be dispatched to the shipping address provided during checkout within our stated fulfilment timeframes.
5. Cancellations, Refunds & Consumer Rights
Digital Content: Under UK Consumer Contracts Regulations, by purchasing and downloading/accessing digital products immediately, you acknowledge and agree that you waive your standard 14-day cancellation period once access to the digital file has been supplied.
Physical Goods: For physical items, you have the right to cancel and return the goods within 14 days of receipt, provided they are unused, in their original condition, and in original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty.
6. Intellectual Property Rights
All content, designs, text, system layouts, graphics, branding, and materials on this website and inside my products are the intellectual property of Peter Wood / Business Continuity Handover System (or used under license).
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of my systems, products, or website content without explicit written permission.
7. Limitation of Liability
To the maximum extent permitted by UK law:
I shall not be liable for any indirect, incidental, or consequential loss, or for loss of data, income, or business continuity issues arising from the use of, or inability to use, my products or guidance.
It remains the sole responsibility of the customer/user to ensure that all information entered into any ledger, handover system, or document is accurate, up to date, and stored securely.
8. Governing Law
These Terms of Business are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Information
If you have any questions regarding these Terms of Business, please contact me via my customer support email address.